Last Updated: [2026/01/19]

At RentKTM, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services. By accessing or using RentKTM, you agree to the practices described below.

1. Information We Collect

We collect only the information necessary to provide our services effectively.

a. Personal Information

This may include:

  • Full name

  • Email address

  • Phone number

  • Identification details (such as driving license or passport, when required)

  • Billing and payment-related information

b. Booking & Usage Information

  • Vehicle type and rental duration

  • Pickup and drop-off details

  • Communication history with our team

c. Technical Information

  • IP address

  • Browser type and device information

  • Pages visited on our website

This data helps us improve performance, security, and user experience.

2. How We Use Your Information

Your information is used to:

  • Process and manage bookings

  • Verify identity and eligibility to rent

  • Communicate booking updates or support requests

  • Improve our services and website performance

  • Comply with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

3. Payment Information

Payments are handled through secure third-party payment providers where applicable. RentKTM does not store full credit or debit card details on its servers.

4. Information Sharing

We may share your information only when necessary:

  • With service partners (drivers, logistics, or support teams) strictly for fulfilling your booking

  • With legal or regulatory authorities if required by law

  • To protect RentKTM from fraud, misuse, or legal claims

All such sharing is limited and purpose-specific.

5. Data Security

We take reasonable technical and organizational measures to protect your data against:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

While no online system is 100% secure, we continuously work to maintain strong safeguards.

6. Cookies & Tracking Technologies

RentKTM may use cookies or similar technologies to:

  • Improve website functionality

  • Analyze traffic and usage patterns

  • Enhance user experience

You can choose to disable cookies in your browser settings, though some features may not function properly.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Meet legal, accounting, or reporting requirements

When data is no longer required, it is securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data

  • Correct inaccurate or incomplete information

  • Request deletion of your data (where legally permissible)

To exercise these rights, please contact us through the details on our website.

9. Third-Party Links

Our website may contain links to third-party websites. RentKTM is not responsible for the privacy practices or content of those external sites. We encourage users to review their privacy policies separately.

10. Children’s Privacy

RentKTM does not knowingly collect personal information from individuals under the age of 18. If such data is discovered, it will be removed promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact RentKTM using the contact information available on our website.

By using RentKTM, you acknowledge that you have read and understood this Privacy Policy.